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Frequently asked questions
How do I contact Bright Kapitune support?
You can contact support by email [email protected] or by the phone number shown on the contact page.
What information should I send to support?
Send the service type, the email used, a description of the issue, and a screenshot if needed, without sharing passwords or wallet keys.
Does support provide personal financial advice?
No. Support explains how the platform works and should not be treated as a financial adviser or a guarantee of trading results.
Where can I find the contact address?
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When should you get in touch before subscribing?
Contact us before subscribing if you do not understand the fees, risks, redemption terms, or how the tools work.